Make the API call and reproduce the issue - 503 Service Unavailable with error code .ServiceUnavailable.If the issue is still active, enable the trace session for the affected API.To determine the message ID of the failing request using the Trace Tool: (Troubleshooting for this class ofĬommon diagnosis steps Determine the Message ID of the failing request The TLS/SSL handshake failed between the client and server. The target server host specified is incorrect or has unwanted characters (such as space). Network or connectivity issues prevent the client from connecting to the server. The DNS resolution of the target server resulted in bad IP addresses that lead to connection errors. Who can perform the troubleshooting stepsĬonnection errors due to incorrect DNS resolution Possible causes for the 503 Service Unavailable response are: Cause Host name, or SSL handshake failures while communicating with the backend server. Occurs if the Apigee Edge’s Message Processor experiences errors due to connection time out, incorrect
The HTTP response 503 Service Unavailable with the error code .ServiceUnavailable "faultstring": "The Service is temporarily unavailable", You can also see the following error message in the HTTP response: The client application receives an HTTP response status 503 with the message Service Unavailableįollowing an API proxy call. Troubleshooting and resolving a real-time 503 Service Unavailable Error caused by Network issue in Apigee Edge Troubleshoot and Resolve 503 Service Unavailable Error due to Network issue Troubleshooting and resolving a real-time 503 Service Unavailable error caused by a DNS resolution issue.503 Service Unavailable error caused by DNS resolution and Network-related issues in Apigee Edge.Troubleshoot and Resolve 503 Service Unavailable Error due to DNS issue See the following videos for more information on 503 errors: Video Was this troubleshooting playbook helpful? Please let us know You're viewing Apigee Edge documentation.
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